[Tweeters] iBird Pro Problems
RW Hamlyn via Tweeters
tweeters at u.washington.edu
Sun Apr 20 11:06:25 PDT 2025
I’ve been a long time user of iBird Pro. About 2 years ago, they switched from a fixed price to a subscription. I tried that on the monthly basis ($0.99) but ran into problems with the app expiring when I out in the field out of cell phone contact, and the app quit working. They were very responsive, suggested I use their annual subscription and gave me one year free which just expired this April 3. I had set my Apple App Store account up for automatic renewal, for which I received a receipt, but could not get the app to work on any of my devices. Since April 4, I sent them 4 separate emails identifying the problem, including a series of screenshots, and have not received a single reply. I finally filed for a refund from Apple which was granted in full today. Has anyone else been experiencing such problems with iBird Pro?
Ray Hamlyn
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