[Tweeters] E-Bird alerts problem

Anthony birds at ocbirds.com
Wed Jan 30 20:04:08 PST 2019

Hello Barb

Sorry for the incorrect information provided by the support person at Comcast (possibly a newbie). When an email is delivered it relies on heuristics which then route the email to its destination hence why its going into spam/junk filter. There’s like a key word, or set of words or similar that are causing the emails to be delivered to spam/junk (delivery is based on Comcast intelligence set forth).

Still, I would call and claim you wish to “create an email filter” that states anything from the domain “u.washington.edu’ needs to be delivered to your Inbox, period. I find that support varies from one person to the next. If you don’t get satisfaction on your first call, do call them back and ask for Tier 2 support or look online on how to create email filters for Comcast. It’s essential you create a filter (call it whatever you want such as “Tweeterss Mail” and that all messages with “tweeters” in the Subject title OR emails that contain “@u.tweeters.edu” in the email address be delivered to your INBOX.

Persist on this and your goal will be accomplished. I’ve owned my own domain since 1997 and have been using email since 1989, these are the current rules that need to be setup and adhered to accomplish your task if an issue as this persists.

Best wishes.

Anthony Gliozzo

Camano Island

From: Tweeters [mailto:tweeters-bounces at mailman11.u.washington.edu] On Behalf Of Barbara Deihl
Sent: Wednesday, January 30, 2019 1:56 PM
To: Tweeters at u.washington.edu
Subject: Re: [Tweeters] E-Bird alerts problem

After reading the responses I got privately from Hank H, Lydia K, Penny K, Mark A and Anthony G, I called Comcast and told them of our ebird-alerts stoppage and that I and several others found bunches of them in our junk (spam) folders. I asked how to put them back in my inbox and was told that I’d need to move one at a time and transfer each into the inbox. Too ponderous a task, I thought and said as everyday I get scores of alerts. The Comcast agent seemed to think that was the only thing to do, so I went about going to my ebird alert site, resetting a password (the account name was still there, but I had no record of my password). So, using the new password, I signed up again for the alerts I wanted and the frequency of receiving them I desired and now I’ll see if any alerts come to me at my Comcast inbox - I can live without the dozens I missed in this past week or so. BUT, if I still don’t get any, I may have to try Anthony’s email filter/white list approach, which isn’t something I’m at all familiar with. I will also try the method that Margaret S received from Andrew Dreelin @ Cornell Lab (I just noticed this, but it may prove to be too taxing a method for my pea-brain !). As I never unsubscribed , re-subscribed nor did I re-check the settings of my spam filter, I expect I’ll not get any alerts yet today or until I can truly try the steps that Andrew suggested.

I’ll let the Tweeterage know if any of this works for me.

Thanks again for your help, all of you.

Barb Deihl

Matthews Beach Neighborhood - NE Seattle

barbdeihl at comcast.net

On Jan 29, 2019, at 6:58 PM, Anthony <birds at ocbirds.com> wrote:

Yes, create email filters, a white list and notify Comcast they can walk you through on how to make such changes to your arriving emails.

From: Tweeters [ <mailto:tweeters-bounces at mailman11.u.washington.edu> mailto:tweeters-bounces at mailman11.u.washington.edu] On Behalf Of Mark Ahlness
Sent: Tuesday, January 29, 2019 5:59 PM
To: Barbara Deihl
Cc: Tweeters
Subject: Re: [Tweeters] E-Bird alerts

Barb, I noticed you are a Comcast user, like me. The same thing happened recently with my e-bird alerts, they stopped. Found them in my Comcast spam folder online when I logged on via web browser. Not sure yet how to fix this, but it seems like it's an issue created by Comcast. If anybody has found a fix, please share. For the good of the order... Mark

On Tue, Jan 29, 2019 at 1:23 PM Barbara Deihl < <mailto:barbdeihl at comcast.net> barbdeihl at comcast.net> wrote:

Until 2 days ago, I had been a subscriber to several counties’ e-bird alerts. Then I had a computer problem, got that fixed, but then noticed I’m no longer filling my inbox with e-bird alerts. I don’t remember how to sign up for them now. If any of you know what I could do about this, I’d be ever so beholden. You could contact me off-site either through email or phone (I could send you my phone #). As I don’t get out birding like I used to, I’ve found that using e-bird to find out what the rest of you are seeing, is a real boon. It gives more info than just reading the Tweeters posts (but I still love Tweeters).

‘Preciate any responses.

Barb Deihl
Matthews Beach Neighborhood - NE Seattle
<mailto:barbdeihl at comcast.net> barbdeihl at comcast.net
Tweeters mailing list
<mailto:Tweeters at u.washington.edu> Tweeters at u.washington.edu
<http://mailman11.u.washington.edu/mailman/listinfo/tweeters> http://mailman11.u.washington.edu/mailman/listinfo/tweeters


Mark Ahlness

<mailto:mahlness at gmail.com> mahlness at gmail.com

Seattle, WA

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