[EGOV LIST] CFP - Hawaii International Conference on System Sciences (HICSS-56), Maui, Hawaii, January 3-6, 2023

[John Bertot]

Call for Papers: HICSS 56, Maui, Hawaii, January 3-6, 2023 (https://hicss.hawaii.edu/ <https://hicss.hawaii.edu/>)

Diversity, Equity, & Inclusion in Digital Government: Narrowing the Divides
Governments at all levels continue to promote, grow, and augment their digital engagement with the citizens that they serve. Through social media, mobile applications, online services, and other forms of digital services, governments are increasingly expecting that individuals will interact with them through a range of digital media and technologies.  This includes public policy-making (e.g., governance), government operations (e.g. emergency management), citizen engagement (e.g. transparency), and government services (e.g., information provision).

As governments closed their physical locations due to the COVID-19 pandemic, digital services and resources were the primary, if not only, means through which individuals could engage with their governments.  The pandemic highlighted the disparities that various populations, particularly marginalized groups, and governments face in achieving a vision of digital government for all. 

As governments promote digital pathways, it is critical for governments to ensure that all citizens are able to realize their needs through inclusive design, availability, and ability. However, many digital divides remain – from access to sufficient technologies (e.g., broadband, devices, costs), the ability to use technologies, and the design of digital government services.  This minitrack focuses on digital inclusion within digital government services. The minitrack includes (but is not limited to) topics such as:

This includes, but is not limited to:

Impacts of the COVID-19 on the ability of marginalized groups to engage with digital government;
The development of inclusive digital government;
Longitudinal analyses of inclusion in digital government;
The role of digital literacy in use/non-use of online government services;
The use of digital government by immigrant and migrant populations;
The use of digital government by indigenous populations;
The use of digital government by low-literacy populations;
The role of socio-economic status on the use of digital government;
Accessibility of digital government for people with perceptual, motor, or cognitive disabilities;
The role of government in the development of international technical standards for digital accessibility;
The role of community-based organizations (e.g., public libraries, non-government organizations) in fostering digital inclusion;
Development and/or implementation of statutes, regulations or policies related to digital inclusion;
Trends in case law related to digital inclusion;
Trends in comparative or international law related to digital inclusion;
The relationship between trust of institutions and use of digital government by diverse populations;
How digital-based voting impacts involvement of citizens in elections
LGBTQ interactions with digital government;
Usability evaluation methods for testing digital government services with diverse user populations;
Research methods for understanding why diverse individuals avoid using digital government; and,
Inclusive design methods to involve diverse populations in the actual development of digital government.


Important dates: 
June 15, 2022: Papers due
August 17, 2022: Notification of Acceptance/Rejection
September 4, 2022: Deadline for authors whose papers are conditionally accepted to submit a revised manuscript
September 22, 2022: Deadline for Authors to Submit Final Manuscript for Publication
October 1, 2022: Deadline for at least one author of each paper to register for the conference
October 22, 2022: Deadline for the paper production fee payment
January 3-6, 2023: HICSS Conference

Minitrack Co-Chairs:

John Bertot (Primary Contact)
University of Maryland College Park
jbertot at umd.edu <mailto:jbertot at umd.edu>

Jonathan Lazar
University of Maryland College Park
jlazar at umd.edu <mailto:jlazar at umd.edu>

Simone Barbosa
PUC-Rio
simone at inf.puc-rio.br <mailto:simone at inf.puc-rio.br>


John Bertot
Associate Provost for Faculty Affairs
Professor, iSchool
2117B Administration Building
University of Maryland College Park
College Park, MD 20742
Email: jbertot at umd.edu
Phone: 301.405.4252

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